The process of organizing, integrating, and automating inventory makes managing products across channels much easier. Yet, there are some initial questions which may arise that need to be addressed. Here are a few examples:
How do I decide which channels or platforms to open stores on?
If you’re ready to expand your business beyond your store’s main ecommerce site, then it’s important to know your options.
To that end, online marketplaces such as eBay, Etsy, and Amazon, as well as Shopify, a Canadian ecommerce platform, offer a wealth of opportunities to attract sales and strengthen a seller’s customer base.
But perhaps the most determinating factor is knowing that buyers prefer sales channels they are comfortable with. So where do your target customers like to shop?
How do I balance brand consistency with channel-specific best practices?
Maintaining brand consistency while managing products across channels can be a little tricky. Especially when your aim is to treat each outlet individually in order to focus on data specific performance.
“While this sounds confusing,” points out SaaS professional, Andrew Page, “the concept is quite simple in practice.” He explains:
You should ensure that your visual assets, including your imagery and logo, are present across all channels, in addition to your brand story, style, and tone of voice. But while you may integrate or link to your other touchpoints, focusing on the data specific to each channel will help you to drill down into its individual performance and make improvements or optimizations to boost engagement and sales where needed.
How do I know if I need multichannel software for my expanding ecommerce business?
The truth is that selling on multiple ecommerce platforms, and being successful at it, is virtually impossible without some type of inventory software.
“When it comes to managing your sales, product inventories, and customers on a range of touchpoints, there is no substitute for a robust, intuitive multi-channel eCommerce software,” adds Page.
In short, by integrating product inventory, real-time sales data, and analytics into a single location, managing products across channels becomes a seamless process–despite any initial questions or concerns.
Any thoughts on this topic? Feel free to leave a comment below!
Latest posts by Valerie Edmonston (see all)
- Improve Your Online Checkout Process in 3 Easy Steps - January 18, 2020
- 6 Things to Do Before Going Multichannel - January 13, 2020
- The Anatomy of an Effective Customer Service Plan - January 8, 2020