shopping cart, boxes, keyboard represent drive ecommerce sales

These 4 Essential Steps Will Help Drive Ecommerce Sales Or, aka, The Fine Art of Customer Satisfaction

shopping cart, boxes, keyboard represent drive ecommerce salesThe secret of how to drive ecommerce sales lies in your ability to recognize that it’s all about the customer. Thus it includes every aspect of your online store from building brand awareness to making purchases easy to promoting customer loyalty.

But it doesn’t have to be rocket science. In fact, with some common sense approaches, you can be well on your way to increasing your online store’s traffic and conversions.

Make sure your website is easy to navigate

drive ecommerce sales represented by man drawing outline of website partsThat is, if you want to convert visitors into paying customers. So set up your site in a way that they can navigate through it, intuitively. In other words, not only does it have to make sense, logically, but it also has to be simple to use.

Related: How to Make Your Ecommerce Store More Profitable

Another way to drive ecommerce sales is to make sure your site’s load times are fast. That’s important because a slow website puts you at risk of losing potential business.

Use live chat to engage potential customers

two computer users chatting to drive ecommerce salesMany customers appreciate the convenience of using real-time chat. In fact, without it, they might abandon their shopping carts midway through a purchase, or, worse, at checkout.

And this translates to more lost business—simply because there wasn’t someone there to (virtually) answer their immediate questions.

Create a sense of urgency in your marketing

woman shouting through bullhorn to drive ecommerce salesYour marketing tactics should include targeted messages, limited time offers, and other promotions that can help drive ecommerce sales.

Related: 4 Powerful eBay Selling Tips Your Store Can Benefit From Now

But first you need to have a working knowledge of who your target market is and what their “hot” buttons are. With this in mind, you can market in a way that makes potential customers feel like they need to buy your product—NOW.

Offer customer loyalty and discount programs

cheering crowd helps drive ecommerce salesAn effective strategy to generate repeat purchases from your current customer base is to reward them for their past business.

This gives them extra incentive to make another purchase. Moreover, it keeps your brand on the top of their mind.

In short, the best way to drive ecommerce sales is by interjecting a bit of common sense and creativity into a customer-friendly marketing strategy.


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