Someone once said that if you do what you always do, you will get what you always get. There’s no doubt this is an adage that successful eBay power sellers know all too well.
And that’s because they’ve had to up their game big time in order to reach their goals. Specifically, they have learned what works and what doesn’t.
With this in mind, here are some things eBay power sellers refuse to do:
Minimize the Importance of “Top Rated Plus” Seller Status
EBay no longer displays Power Seller logos or Top Rated Seller badges to buyers. But there is one all-very-important status that buyers can still see when they view a seller’s listings: Top Rated Plus.
And successful eBay power sellers know this. In fact, writer Jake Rossen notes why this “humble-brag” is a great way to convert buyers. “Sellers need to qualify for Top Rated Plus status, offering same or next-day shipping and a generous 14 day return policy.”
Be Caught Unaware of eBay’s Policy on Selling Limits
There are selling limits on eBay. And it is up to each eBay power seller to be aware of this information and plan accordingly. You can request higher limits, although the final decision is up to eBay.
Ever Let a Customer Go Away Dissatisfied . . . Ever
Any successful eBay power seller will say that the most important thing you can do is to consistently maintain friendly and timely customer communications.
Moreover, never keep customers in the dark about anything.
Be Disorganized in Any Facet of Their Business
Like any successful shop owner, eBay power sellers learn to develop an assembly line mentality. To keep order. Because without an organized workflow, they know everything else with their business will fall apart at some point.
Operate Their Store Without a Focus or Brand Identity
Most eBay power sellers focus their business on a single article or type of product. A point often overlooked is that this kind of specialization makes a seller appear to be an “expert” in their customer’s eyes, resulting in increased brand identity.
Provide Anything but Full Disclosure in Their Item Descriptions
EBay power sellers intuitively know that honesty is always the best policy. Once they’ve provided a complete and truthful item description, they can then let the informed customer decide the level of risk they want to take.
In the end, it’s about the seller’s willingness to change things that aren’t working; even if that means changing their way of thinking. Indeed, as Norman Vincent Peale once said, “Change your thoughts and you change your world.”